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Delivering Happiness

A Path to Profits, Passion and Purpose - 300 - 242413

Taschenbuch von Tony Hsieh

70661840
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Details
Artikel-Nr.:
70661840
Im Sortiment seit:
29.09.2011
Erscheinungsdatum:
24.05.2012
Medium:
Taschenbuch
Einband:
Kartoniert / Broschiert
Autor:
Hsieh, Tony
Verlag:
Hachette Book Group USA
Imprint:
Queen Anne Press
Sprache:
Englisch
Rubrik:
Wirtschaft
Wirtschaftsratgeber
Seiten:
304
Gewicht:
146 gr
Beschreibung
·Pay brand-new employees $2,000 to quit
·Make customer service the responsibility of the entire company-not just a department
·Focus on company culture as the no.1 priority
·Apply research from the science of happiness to running a business
·Help employees grow-both personally and professionally
·Seek to change the world
·Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by am*z** in a deal valued at over $1.2 billion on the day of closing.

In DELIVERING HAPPINESS , Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
Information zum Autor
Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
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